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Privacy Policy

Last updated: May 15, 2025

1. Introduction

dotCLOUD Consulting (UAE) LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy is compliant with the General Data Protection Regulation (GDPR).

2. Data Controller

For the purposes of the GDPR, dotCLOUD Consulting (UAE) LLC is the data controller responsible for your personal data. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us at:

Email: privacy@dotcloud.pro
Address: dotCLOUD Consulting (UAE) LLC, Jumeirah Living, Marina Gate, M Floor, Dubai Marina, Dubai, UAE

3. Information We Collect

We may collect information about you in a variety of ways including:

  • Personal Data: Personally identifiable information, such as your name, email address, telephone number, and company that you provide when filling out forms on our website.
  • Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

4. Legal Basis for Processing Personal Data

We will only process your personal data when we have a legal basis to do so. Legal bases include:

  • Your consent
  • Performance of a contract with you
  • Compliance with a legal obligation
  • Protection of your vital interests
  • Performance of a task carried out in the public interest
  • Purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms

5. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our website and services
  • Respond to your inquiries and fulfill your requests
  • Send you administrative information, such as updates, security alerts, and support messages
  • Personalize your experience on our website
  • Analyze how our website is used to improve functionality and user experience
  • Comply with legal obligations

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Disclosure of Your Information

We may share your information with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as website hosting, data analysis, and customer service.
  • Business Partners: With your consent, we may share your information with our business partners to offer you certain products, services, or promotions.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

8. International Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. Specifically, our website servers are located in the United States. However, we have taken appropriate safeguards to require that your personal data will remain protected in accordance with this Privacy Policy.

9. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

10. Your Data Protection Rights

Under the GDPR, you have the following rights:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
  • Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time.

If you would like to exercise any of these rights, please contact us at privacy@dotcloud.pro. We will respond to your request within 30 days.

11. Cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to:

  • Understand and save user's preferences for future visits.
  • Compile aggregate data about site traffic and site interactions.
  • Enhance and personalize your user experience.
  • Help us offer you better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. Since each browser is different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you disable cookies, some features will be disabled, and some of our services may not function properly.

12. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@dotcloud.pro
Address: dotCLOUD Consulting (UAE) LLC, Jumeirah Living, Marina Gate, M Floor, Dubai Marina, Dubai, UAE